Last Updated: October 14, 2026

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At VIKTRINE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit www.viktrine.com or make a purchase.

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1. Information We Collect

Depending on how you interact with our website, we may collect:

• Name, email address, phone number, and shipping address.

• Billing and order information.

• Purchase history and customer service communications.

• Device information, IP address, and website usage data.

• Payment-related information processed securely by our payment service provider.

 

2. How We Use Your Information

We use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and delivery.

• Provide customer support.

• Send order confirmations and shipping updates.

• Maintain website security and prevent fraud.

• Comply with legal obligations.

• Send marketing communications where permitted by law.

We process personal data only where we have an appropriate legal basis, such as performing a contract, complying with legal obligations, legitimate interests, or consent where required.

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3. Sharing Your Information

We may share necessary personal information with trusted service providers, including:

• Wix: Website hosting, online store functionality, and customer management.

• Stripe: Secure payment processing.

• Zendrop: Order fulfillment and shipping coordination.

• Shipping carriers: Delivery and tracking services.

We do not sell personal information for monetary compensation. Other disclosures may occur where required by law or as described in this policy.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for essential functionality, security, analytics, and marketing.

Where required by law, we will request your consent before using non-essential cookies. You can manage available preferences through our website's cookie settings.

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5. International Data Transfers

Because we operate from Portugal and work with international service providers, personal information may be processed outside the European Economic Area.

Where required, we use appropriate safeguards for international transfers in accordance with applicable data protection laws.

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6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

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7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information.

• Request correction or deletion.

• Object to or restrict certain processing activities.

• Request data portability.

• Withdraw consent where processing relies on consent.

• Lodge a complaint with a relevant data protection authority.

 

8. Data Security

We use appropriate organizational and technical measures, together with our service providers, to help protect personal information against unauthorized access, loss, misuse, or disclosure.

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9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information directly from children under 13.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

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11. Contact Us

For questions about this Privacy Policy or requests regarding your personal information, please contact:

VIKTRINE

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Email: contactviktrine@gmail.com

Website: www.viktrine.com

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Business location: Portugal

The full legal identity and contact address of the data controller will be provided as required by applicable law.